Frequently Asked Questions


Table of Contents

  1. How do I contact the Sewerage Authority?
  2. How often am I billed?
  3. How is my bill calculated?
  4. Where can I pay my bill?
  5. Can I pay my bill online?
  6. Who do I call if my toilet or drain empties slowly?
 

How do I contact the Sewerage Authoriy?

For billing and account issues, please call the administration office at 856-829-5287. The office is open Monday through Friday from 8:30am until 4:00pm.

For issues related to sewer blockages or problems with your sewer service, please call the Sewer plant at 856-829-2271.

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How often am I billed for Sewerage Service?

Sewer bills are mailed to Cinnaminson Township homeowners on a quarterly basis. If you got your last bill in March/April, then expect to receive the next bills in June/July, September/October, and December/June.

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How is my bill calculated?

Sewer charges are based on your actual quarterly water consumption as supplied by the NJ American Water Company. Your water meter readings are provided to us which we use to calculate your bill. 

Your sewer charges are broken into two parts. The first is a minimum quarterly charge of $60.00 that includes the first 10,000 gallons of supplied water. The second is a charge of $6.60 per every 1000 gallons of water used over the first 10,000. There is also a $5.00 fee if you have a garbage disposal installed.

Example 1:  You consumed 9,000 gallons of water over the last three months, then your Sewer bill will be the minimum charge of  $60.00.

Example 2:  You consumed 22,000 gallons of water over the last three months, then your Sewer bill will be the minimum charge of  $60.00 plus $79.20 ($6.60 x 12) = $139.20.

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How do I pay my sewer bill?

There are two options for paying your bill.

1) In person: You can bring your payment to the Cinnaminson Township Building located at 1621 Riverton Road which is on the corner of Riverton Road and Manor Road. The Sewerage Authority office is the first office on the right as you enter the main entrance of the building. The Sewerage Authority office is open from 8:30am to 4:00 pm Monday through Friday. 

2) Mail payment:

Send a check with your account number written on it along with the payment stub to:

 

Cinnaminson Sewerage Authority

1621 Riverton Road

Cinnaminson, NJ 08077-5100

Make check payable to "Cinnaminson Sewerage Authority".

Please remit payment by the "PLEASE PAY BY" date box printed on your bill. If not paid by this date, a penalty of 1.5% per month will be added to your bill.

Unpaid sewer bills constitute a lien against the property.

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Can I pay my bill online?

The CSA currently has a direct withdrawl program which will automatically withdrawl the amount due from your quarterly bill from a bank account which you authorized. You can download the application form for this program via this link.

Online bill payment is currently not available. We are looking to add this capability sometime in the future. Check back at a later date to see when this feature is available.

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Who do I call if my toilet or drain empties out slowly?

Call the sewerage authority first (856-829-2271) and we will check to see that our main is clear. If we tell you our main line is clear, then you will have to call a plumber to clear your pipes inside your house and the pipe between your house and the main line in the street.

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Copyright 2010  Cinnaminson Sewerage Authority. All rights reserved.
Revised:November 29, 2013